Your Friend's List As Per Friendster's Customer Support

Recently, I contacted friendster's online support center. Below is my letter that I sent. of course, who doesn't get pissed off? I closely track all of my friends' updates, and just imagine if things are suddenly messed up without even having a piece of information and explanations being given!

My Letter:

Hey Friendster team,
What's up...it's been 3 days since your site is unstable, inaccessible, temporary maintenance, whatever!!!
DON'T LEAVE YOUR SUBSCRIBERS HANGING OUT HERE! WE DESERVE TO BE INFORM WHAT'S HAPPENING AND WHY OUR PROFILES ARE MESSED UP! IF THIS IS SOMEWHAT LIKE A CRAP, FIX IT. BUT BFORE YOU DO IT, GET SOME PEN AND WRITE A LETTER OF NOTICE TO YOUR SUBSCRIBERS SO WE KNOW WHAT TO EXPECT!

Friendster Customer Support's Response:

Hello ,

Thank you for contacting Friendster Customer Support.

Over the past several days we’ve been upgrading our service and you may have experienced site issues, discrepancies in counts or even friends missing from your friends list.

If friends on your friend's list are missing, please be patient; they are not permanently deleted and are still in our database (we're just having problems displaying them). We are working on restoring your entire friend's list and should have the complete list back within the next several days.

Thank you again for your patience and we apologize for any inconvenience.

Regards,

Madison
Customer Support

My suggestion is that, don't add your friends again. Your friends are all intact. Just that the displayed numbers on your friend's list is not working well. If you try clicking the VIEW ALL on your friend's list, you'll notice that they are all there.

Thanks for the support team for that information. Now, at least we know what's happening. The only thing that wasn't done properly is that there was no information dessiminated to all subscribers regarding this, which can make things more worst! Some became panicky, irritated, (name it)...myself included.

Hope everything will get to be done sooner! :).